Refund & Cancellation Policy

Many engagements begin with a deposit that reserves time and kicks off scoping. The deposit is applied against the first milestone. Because it reserves capacity that would otherwise go to another client, the deposit is non-refundable once work has begun, except as described below.

Either party may cancel an engagement with written notice. On cancellation, you are billed for all work completed and in progress up to the cancellation date; any prepaid amount beyond that is credited or refunded.

Completed and delivered work is billable and non-refundable. Where a prepayment exceeds the value of work delivered, the difference is refunded to the original payment method or issued as a credit toward future work, at your choice.

Approved refunds are processed within 7 to 10 business days.

Retainers are billed monthly in advance. Unused capacity does not roll over. You may pause or end a retainer with 30 days notice; the current month remains payable.

If something isn't right, contact me first — most issues are resolved quickly. For billing or refund disputes, email connect@devpoojit.dev and I'll respond within 1 business day. Registered entity: Devpoojit Verma, BG-329, Scheme No. 74-C, Vijay Nagar, Indore, Madhya Pradesh 452010, India.